Bachelor of Business Administration
Work & Experience
Spearheaded the implementation of HR policies related to working conditions, performance management, equal opportunities, disciplinary, grievance, and absence management. Advised line managers and supervisors on the interpretation and application of HR policies, ensuring alignment with company objectives and legal requirements. Played a key role in ensuring employee discipline through coaching supervisors on appropriate actions and strategies. Acted as the HR focal point for Life Savings Rules violations within the Company, conducting investigations and recommending necessary actions. Conducted comprehensive investigations into various HR‐related matters, including breaches of the Code of Business Ethics Policy and external fraudulent allegations.. Coordinated with the Legal Department on complex cases, representing the Company at external personnel‐related tribunals, hearings, and investigations. Conducted effective interviews with concerned parties to investigate grievances, harassment, absence, and disciplinary cases, producing detailed investigation reports with recommendations. Successfully resolved disputes and promoted positive working relationships among employees. Implemented the outcomes of investigation reports, including issuing warning letters and contract termination notices. Collaborated with the Chief Medical Officer on employee cases with medical dimensions, including sick leaves and medical terminations. Provided timely support to employees and their families in the event of mishaps, accidents, or fatalities, coordinating insurance‐related payments. Represented HR as a focal point in Crisis Response when required. Maintained comprehensive and confidential case records, ensuring compliance with privacy regulations. Prepared statistical reports, warnings, and advisories as required by HR Management. Developed, delivered, and facilitated training and coaching sessions for Supervisors and above on effective employee management and relations principles. Created and maintained guidelines and work instructions for areas of the business involving employee discipline and investigations.