Mohamed Safras Farize
About Candidate
I am a postgraduate student in Strategic Management & Leadership at ICBT Campus, with over six years of experience in administrative support, coordination, cashiering, and retail sales. I have a strong background in managing financial transactions, documents, and reports, as well as collaborating with cross-functional teams to achieve organizational goals and objectives.
In my previous role as a Supervisor at TryCarriage.com, I was responsible for strategic planning and goal-setting for multiple business functions, ensuring compliance with policies and regulations. I also maintained comprehensive reports, provided training for new employees, and coordinated with backend teams to resolve driver and customer issues. I have a proven track record of delivering exceptional results in various roles, demonstrating strong organizational and communication skills. My passion is to apply my skills and knowledge to make a positive impact in the management field.
Location
Education
OTHM Postgraduate Diploma Level 7 Strategic Management & Leadership
Diploma Foundation in Travel and Tourism (IATA/UFTAA)
Work & Experience
Coordinator / Supervisor
• Crafted and compiled monthly and quarterly financial reports, including income statements, balance sheets, and cash flow statements. • Managed and optimized petty cash and office supplies, achieving a 10% cost reduction through strategic purchasing. • Gathered, analyzed, and interpreted data from various sources to generate insightful reports, influencing strategic decision-making. • Developed and delivered clear and concise financial reports for management review, facilitating data-driven decision making. • Served as the central hub for all administrative inquiries, efficiently resolving issues and disseminating information. • Executed and managed various assigned duties, including payroll processing, expense reporting, and budgeting. • Sourced and maintained office supplies, equipment, and furniture within budget
Retail Sales and Business Officer
• Cultivated personalized service, proactively identified solutions, and fostered effective communication, leading to improved customer satisfaction. • Demonstrated unwavering professionalism and positivity even in demanding situations, ensuring a welcoming and stress-free customer experience. • Achieved meticulous accuracy in cash handling and transaction processing, resulting in zero discrepancies. • Adhered rigorously to all regulatory requirements for anti-money laundering and know-your-customer protocols, guaranteeing financial integrity.
Ticketing and Travel Consultant
• Analyzed client needs, researched travel options, and provided tailored ticketing solutions for flights, tours, and accommodations. • Offered detailed documentation, including travel guidelines, cultural insights, and emergency contact information, for seamless and stress-free travel. • Negotiated favorable rates, fostered collaborative partnerships, and stayed informed about industry trends and updates. • Designed customized tours catering to diverse interests, budgets, and timelines, ensuring unique and memorable experiences • Achieved a 98% booking accuracy rate by implementing meticulous verification procedures. • Increased customer satisfaction by 15% through personalized itinerary planning and responsive communication.
